Our Impact

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We believe we can build

a better community.

With nearly 50 different initiatives, our impact across Southwest Montana reaches far and wide. Take a look at our annual Impact Report to learn more about how our work is building a better community for everyone.


57,238 meals were provided to community members, ranging from kids and families to older adults


1,969 seniors received services to remain independent and safe in their community


39,762 food boxes were provided to individuals and families with a weeks worth of food supply


1,391 people received help with their energy bills


153,920 rides were provided by our fare-free and paratransit services


Positively impacting the lives of more than 12,000 people each year


611 folks completed Homebuyer Education


371 older adults received Medicare Counseling, saving $188,843  in health care costs


654 individuals benefitted from our financial services


100 housing units were preserved, and 58 homes were constructed, all for people who live and work here


168 children completed preschool and demonstrated skills for school readiness


240 parents attended parent education opportunities

Making a difference

Our Stories

Meet Ralph


Ralph, an 82-year-old veteran, found himself alone in his community after the loss of his brother, who he was the caretaker. No longer able to afford housing on his own, Ralph was connected to HRDC in Livingston through a community member.

Marissa first assisted Ralph by conducting the initial service navigation. Ralph and Marissa connected instantly, and Marissa reached out to her co-workers and other community partners to help Ralph get back on his feet.

Overwhelmed by the process, Ralph relied on Marissa and the community. With a group of HRDC staff and programs, alongside generous support from community partners, they all put the puzzle pieces together, helping Ralph rebuild his life after loss.

Meet Pedro


Dana Mitchell has been with HRDC for the last five years as a Senior Service Navigator. Her caring and selfless nature and vast knowledge make a lasting impression on those she serves.

Dana fondly remembers Pedro – a proud but gentle spirit – as the customer who impacted her the most. 70 year old Pedro moved to Bozeman from Judith Gap. His decision to move was based on access to services he might need as he got older. Pedro’s limited income was not enough and he found himself living in his truck. After a stay at our Warming Center, Pedro was connected with Dana. Thanks to community resources and navigation, Pedro found an affordable apartment to call home. Dana recalls Pedro calling her his mother, illuminating his belief that HRDC staff had become his family.

Dana’s role as a navigator – at its core – is being on the frontline, whether someone is in crisis and needs immediate assistance or they’re looking for other resources. Dana says, “There’s just something about being the first person someone talks to.”

Meet Paul


Born on July 16, 1926 in Atlantic City, New Jersey, Paul joined the United States Navy in 1942, just shy of his sixteenth birthday. With a brother already serving in the Navy and his parent’s permission, Paul soon found himself on an aircraft carrier fighting in World War II. Paul remained in the Navy until the war ended in 1945. Returning home to Boston, he got his high school diploma and worked many jobs, including selling peanuts at Fenway Park for his beloved Red Socks and serving in the Massachusetts National Guard.

In 1950, Paul enlisted in the Airforce where he remained until 1970. While in the Airforce, he served in both the Korean and Vietnam wars. In a foxhole outside a supply tent in Korea, Paul was shot in the head by a sniper. Following three months in a hospital he returned home with a Purple Heart. Paul would again be sent overseas for the Vietnam War.

Paul traveled all over the world and met many different people while serving his country. In 1971, Paul decided to live in Montana, working at Bozeman Deaconess for many years before retiring on a modest pension.

At 83, Paul was not in the best of health. His apartment and his collected treasures mean everything to him. Paul turned to HRDC for help. He received rental assistance from our Section 8 Rental Assistance Program, our Homemaker Program helped with shopping and cleaning, while our Gallatin Valley Food Bank delivered supplemental groceries to his door. Paul served his country and we are proud to be able to serve Paul.

Meet David


“Here comes trouble,” a familiar voice calls out. David walks into HRDC’s main office with a smile on his face. Leanne is at the front desk and is always happy to see David. They catch up on weather, football scores, and joke a bit. He needs a little help getting through some paperwork and Leanne is ready to assist.

David’s education ended before middle school. He was able to find ranch and construction jobs to make a living, traveling throughout Colorado, Wyoming, and Montana. He ended up in Bozeman when an illness struck him in his early 40s. Eight painful surgeries and no cure left him unable to earn a living.

Frustrated, scared, and alone, he came to us at HRDC. David was in need of housing and assistance with filing for Social Security Disability. Our team assisted David with both. Over time his needs changed – our Galavan drives him to appointments, our Gallatin Valley Food Bank delivers senior groceries to his apartment, and our Section 8 Rental Assistance Program assists with his rent.

While the services we provide are crucial, many of our customers find friendships with our staff, which are just as helpful to them. One of David’s housing case managers has a photo at her desk of him wearing his beat-up cowboy hat. David has become a dear friend, his photo representing why we all love working at HRDC.

On a trip back from a recent doctor’s appointment, David told his Galavan driver, “Life may be hard sometimes, but it would be a lot harder if I didn’t have HRDC.”

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HRDC is the vehicle and tool for social change.

HRDC staffmember shared at an all staff meeting
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Brooke Poole

Public Sector

Since 2015, Brooke has been working with Allergan Aesthetics, Body Contouring. In 2018, Brooke began her role as Senior Manager of Training. Brooke graduated with a Bachelor’s of Science in Commercial Photography from Appalachian State University in 2011.

Brooke began her role on our Board in 2019. However, she feels it’s more fitting to say that she gets to serve on our Board. For Brooke, an evening at our Fork & Spoon was her first glance into our organization’s powerful work. As Brooke states, joining the Board has only expanded her appreciation for the caliber of people leading our mission and the impact of our vast ecosystem of services. While metrics alone are impressive, Brooke likes to visualize each number as an individual example of support – an extension of a helping hand, a moment of relief – given to one of our neighbors. She is grateful for the opportunity to participate in shaping HRDC’s future.

Although Brooke spends most of her volunteer time with HRDC, she was fortunate enough to build with Habitat for Humanity over the course of the summer in 2020. Her favorite place to spend time is anywhere under the Big Sky, although Hyalite may be her favorite place on Earth.

Ron Brey

Public Sector

Ron served as Bozeman’s Assistant City Manager from 1990 to 2008. After retiring, Ron joined our Board in 2011. Ron received his Bachelor of Arts in History from the University of Montana in 1977, and his Masters in Science in Rural, Town, and Regional Planning from the University of Montana in 1987.

During his time with the City of Bozeman, Ron saw the important role that HRDC has played in our community. Ron has seen that HRDC provides necessary social services to assure that all Bozeman residents could obtain housing, food, training, employment and the other necessities of life. He also came to understand that HRDC was always able to respond immediately as new community needs arose. Ron believes that the dedication, hard work, and compassion of HRDC’s staff make it a real honor to serve on the Board.

Ron also serves on the Trails, Open Space and Parks Committee for the City of Bozeman, and as a volunteer with the Red Cross. One of Ron’s favorite activities is walking his beloved dog every day, enjoying many of Bozeman’s trails and parks, like Burke Park, Bozeman Creek, and the Hyalite and Mount Ellis areas. Ron and his wife Claire enjoy spending their days with family, friends, and time outdoors.